Frequently asked questions
Everything we get asked most often. If your question isn't here, write to us — we answer.
What exactly is Maximum Didgeridoo?
Maximum Didgeridoo brings together two uses: organising your personal training with exercise programmes and a practice history; and continuing in-person lessons through a connection between teacher and student. Teachers share their programmes, link their videos or recordings and follow practice of their exercises between lessons.
I'm a complete beginner — is this for me?
The app helps you organise your practice and follow an exercise programme. A teacher can help you produce your first sounds and refine your technique. If they use Maximum Didgeridoo, you can then access their exercises and demonstrations in the app.
Do I need a teacher to use it?
No. Follow Triton Squad's programme or create your own, organise your sessions and view your practice history. If you take lessons, your teacher can also share exercises with links to their videos or recordings and follow your practice between in-person lessons.
Can I leave a particular module out of my program?
Yes. In the Program tab, open your program: each module has an eye icon. The eye lets you pick which modules you want to work on in your session. The ones you don't pick won't be offered. You can switch them back on at any time.
If I change program, do I lose my progress?
No. Everything is saved. You can change program, create another, go back: your history and your progress stay intact.
I'm a student — what does it cost me?
Nothing at all, if your teacher subscribes and has linked you to their account: you get the complete app, free, for as long as the link lasts. If you practise without a teacher, it's the pay-what-you-want subscription — €3, €7 or €12 a month, the amount is your call and the app is the same in all three cases.
What exactly can my teacher see of my practice?
Only what you do with their own programmes: the days you played, your real playing time, how many sessions over the last thirty days, and for each exercise they sent you, how many times you worked on it and finished it. The rest of your practice — your own exercises, your own sessions — never reaches them. And as long as they haven't sent you a programme, they see nothing at all.
What happens if a student leaves me, as a teacher?
The seat frees up and you can give it to a new student without paying again. Careful: if you don't plan to reuse it, remember to remove the seat from your teacher area — otherwise it stays on your subscription and is charged the next month. The student keeps their account and their progress.
I'm a student — can I become a teacher?
Yes. In Settings → Teacher area, you switch on your teacher hat. It's one or the other: you're either a student or a teacher, never both at once. Your account and your progress don't move — if you turn the teacher area off later, you become a student again and get everything back.
One important point: if you're currently linked to a teacher, becoming a teacher cuts that link for good. The access they gave you stops, the programs they sent disappear, and they're told you've left.
Why isn't the app on the App Store or Google Play?
Maximum Didgeridoo is a web app: open it in your browser and add its icon to your home screen if you wish. It updates automatically. You don't need to find it in an app store to start using it.
How do I install it on my phone?
You open the app's website in your browser and add it to your home screen: on iPhone through the Share button in Safari, on Android through Chrome's install banner. The step-by-step guide, device by device, is here — video included.
What happens at the end of the 14-day trial?
Nothing is charged: the trial asks for no card. When it ends, access to the paid features simply stops — no invoice, nothing for you to do. Your account and your history stay put, and you subscribe the day you feel like it.
Is payment secure?
Yes. All payments go through Stripe, one of the world standards for online payment (PCI-DSS level 1 certified). Your card details never pass through our servers and are never stored by us.
Can I stop whenever I want?
Yes. The subscription is monthly and can be cancelled in one click from the app, with no notice and no reason to give. The month already started remains due — there is no pro rata refund — and nothing is charged afterwards. As a teacher, you remove a student seat the moment a student stops, without waiting for the end of the month.
How do I cancel my subscription?
Go to Settings → Cancel my subscription. You're taken to Stripe, where you cancel in one click. No email to send, no reason to give. You keep access until the end of the period already paid. Your progress is kept if you ever come back.
What happens to my data?
It is hosted in Europe, never resold, and there is no advertising in the app. You can export your data or delete your account whenever you want, from the settings. The detail is in the privacy policy.
How do I delete my account and my data?
From the app: Settings → My data. You can first download a copy of everything the app knows about you, then delete your account for good, in two clicks. Only your invoices are kept for ten years, as accounting law requires. If you have an active subscription, cancel it first.
How do I find my teacher's exercises?
Your teacher shares their programme in the app. They can attach links to their videos or recordings to each exercise, on YouTube for example. You can then watch their demonstration or listen to their explanations during practice, between in-person lessons.
I’m a teacher: why pay €3 a month for each student?
To help them keep practising — and keep taking lessons with you. Between lessons, your students access your exercises, videos and explanations. They know what to practise, and you can follow their practice to prepare the next lesson. This connection can help them stay engaged in learning. €3 per month per student seat, or €36 for 12 months, in addition to your subscription. For example, ten lessons at €30 represent €300 in revenue*. If this support helps a student continue lessons they would otherwise have stopped, a few additional lessons can cover the cost of their seat.
* Illustrative example: this revenue is not a guaranteed gain from using the app. It is not net profit.
How does billing work?
Monthly subscription only. The day you subscribe becomes your billing date. For teachers, each student seat costs €3 and everything is billed together on your date, with no proration: if your date is the 1st, a seat opened on 20 April costs €3, then is billed with the rest on 1 May.
The rest makes more sense once you try it: 14 full days, no card required.
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